{"id":4458,"date":"2022-03-07T11:12:22","date_gmt":"2022-03-07T07:12:22","guid":{"rendered":"https:\/\/rda.govmu.org\/rda\/?page_id=4458"},"modified":"2023-04-21T14:54:04","modified_gmt":"2023-04-21T10:54:04","slug":"queries-and-complaints","status":"publish","type":"page","link":"https:\/\/rda.govmu.org\/rda\/?page_id=4458","title":{"rendered":"Queries and Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4458\" class=\"elementor elementor-4458\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ada00dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ada00dc\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f51c552\" data-id=\"f51c552\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c36f22 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9c36f22\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e186994\" data-id=\"e186994\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57e15ae elementor-widget elementor-widget-heading\" data-id=\"57e15ae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Queries and Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b570799 elementor-widget elementor-widget-text-editor\" data-id=\"b570799\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHow can we help you?\nHotline: <b>467 2184<\/b>\n<p style=\"font-size: 16px; font-style: normal; font-weight: 400;\">For any queries and\/or suggestions, please contact us through any of the following means:<\/p>\n\n<ul>\n \t<li style=\"font-size: 16px; font-style: normal; font-weight: 400;\"><strong>Call us at Head office during office hours (8:45 am to 4:00 pm) on <span style=\"color: #0000ff;\">467 8600<\/span><\/strong><\/li>\n \t<li style=\"font-size: 16px; font-style: normal; font-weight: 400;\"><strong><span style=\"color: #ff0000;\">Hotline: 467 2184<\/span><\/strong><\/li>\n \t<li style=\"font-size: 16px; font-style: normal; font-weight: 400;\">E mail : <strong>maintenance@rda.intnet.mu<\/strong>, <strong>enquiry@rda.intnet.mu<\/strong><\/li>\n<\/ul>\nThe public may also make a complaint on the Citizen Support Unit (CSU) website <span style=\"color: #000000;\">via<\/span> the following link <a href=\"https:\/\/www.csu.mu\/ticket\/open.php\" target=\"_blank\" rel=\"noopener\">https:\/\/www.csu.mu\/ticket\/open.php<\/a>\n\nThe Public is also requested to redirect their queries to the appropriate Regional Offices. <a href=\"\/rda\/?page_id=2595\" target=\"_blank\" rel=\"noopener\">Click here to view the Regional Offices list<\/a>.\u00a0<span style=\"font-style: inherit; font-weight: inherit;\">We will endeavour to address your complaint according to its complexity at the earliest.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4440630 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4440630\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ce63d9f\" data-id=\"ce63d9f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2aa5574 elementor-widget elementor-widget-heading\" data-id=\"2aa5574\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Queries and Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ace2333 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ace2333\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e90d071\" data-id=\"e90d071\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-29909e8 elementor-widget elementor-widget-heading\" data-id=\"29909e8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How can we help you?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8e569c elementor-widget elementor-widget-heading\" data-id=\"b8e569c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">For any queries and\/or suggestions, please contact us through any of the following means:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ad953ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad953ed\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e2e1e65\" data-id=\"e2e1e65\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c503d3d elementor-view-framed elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"c503d3d\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tHead office\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCall us - Office hours <br> (8:45 am to 4:00 pm) <br>on 467 8600\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-a964f5c\" data-id=\"a964f5c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bacd687 elementor-view-framed elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"bacd687\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-headphones\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tHotline\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t467 2184<br><br><br>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3174342\" data-id=\"3174342\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c543f5 elementor-view-framed elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"2c543f5\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-mail-bulk\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tEmail\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tmaintenance@rda.intnet.mu <br> enquiry@rda.intnet.mu<br><br>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-64be4f9 elementor-widget elementor-widget-heading\" data-id=\"64be4f9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">The public may also make a complaint on the Citizen Support Unit (CSU) website:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7c8129e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c8129e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6ecb32d\" data-id=\"6ecb32d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c2df386\" data-id=\"c2df386\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b5cb112 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"b5cb112\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.csu.mu\/ticket\/open.php\" target=\"_blank\" tabindex=\"-1\"><img decoding=\"async\" width=\"224\" height=\"88\" src=\"https:\/\/rda.govmu.org\/rda\/wp-content\/uploads\/2023\/04\/csu_logo.png\" class=\"attachment-full size-full wp-image-6569\" alt=\"\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.csu.mu\/ticket\/open.php\" target=\"_blank\">Open a ticket<\/a><\/h5><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3a85dee\" data-id=\"3a85dee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-631ef86 elementor-widget elementor-widget-text-editor\" data-id=\"631ef86\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Public is also requested to redirect their queries to the appropriate Regional Offices. <a href=\"\/rda\/?page_id=2595\" target=\"_blank\" rel=\"noopener\">Click here to view the Regional Offices list<\/a>.\u00a0<span style=\"font-style: inherit; font-weight: inherit;\">We will endeavour to address your complaint according to its complexity at the earliest.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b28d46 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b28d46\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Queries and Complaints How can we help you? Hotline: 467 2184 For any queries and\/or suggestions, please contact us through any of the following means: Call us at Head office during office hours (8:45 am to 4:00 pm) on 467 8600 Hotline: 467 2184 E mail : maintenance@rda.intnet.mu, enquiry@rda.intnet.mu The public may also make a &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/rda.govmu.org\/rda\/?page_id=4458\"> <span class=\"screen-reader-text\">Queries and Complaints<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-4458","page","type-page","status-publish","hentry"],"wpmagazine_modules_lite_featured_media_urls":{"thumbnail":"","cvmm-medium":"","cvmm-medium-plus":"","cvmm-portrait":"","cvmm-medium-square":"","cvmm-large":"","cvmm-small":"","full":""},"categories_names":null,"comments_number":"0","_links":{"self":[{"href":"https:\/\/rda.govmu.org\/rda\/index.php?rest_route=\/wp\/v2\/pages\/4458","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rda.govmu.org\/rda\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rda.govmu.org\/rda\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rda.govmu.org\/rda\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/rda.govmu.org\/rda\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4458"}],"version-history":[{"count":22,"href":"https:\/\/rda.govmu.org\/rda\/index.php?rest_route=\/wp\/v2\/pages\/4458\/revisions"}],"predecessor-version":[{"id":6573,"href":"https:\/\/rda.govmu.org\/rda\/index.php?rest_route=\/wp\/v2\/pages\/4458\/revisions\/6573"}],"wp:attachment":[{"href":"https:\/\/rda.govmu.org\/rda\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4458"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}